Contact procedures for my website have changed, effective December 13, 2007. Here's what you need to do if you want to contact me:
I'll receive your email if you followed the above instructions. If you used an older announcement email, my filters will delete it before I ever see it. Also keep in mind that I only check this account every few days -- at most.
Do not use this procedure to contact me for product support; those emails will be deleted. Please use the email address on the customer page for each product. You'll receive a prompt and accurate response if, and only if, you use that address.
Also keep in mind that while I read every email, I am unable to respond to all of them. I do appreciate your feedback, input, and questions.
Thanks for listening,
Tom